My Omen 15 laptop refusing to update windows 10

[zayajames]

My Windows Update page on settings is nearly empty, only showing the option to enable or disable receiving the latest news about windows updates, which is a bit strange. (Could be normal?)

When I go to the start menu to turn off my laptop, both the "Update and shut down" and "Update and restart" options are available. After clicking either of these, my laptop just shuts down or restarts without doing any updates.

The windows update troubleshooter also couldn't find anything wrong with it.

Please help, I really don't want to but If I have to get a fresh install of windows again I'll do it...

[BeemerBiker]

Tap the ESC key after powering on to run diagnostics. Do not allow any updates if disk or memory fail. If your system does not have BIOS diagnostics then get HP's UEFI diagnostics here.

Make sure your date and time match the local time.  Bring up the update dialog box and verify that windows is not "pausing" the updates.  While there look in the updates history.  Verify you have free disk space of 4-5 GP.  This is just an estimate.

Bring up the event viewer and look in "system" for anything related to updates that seem suspicious.

If you pass diagnostics and the date and time are correct then you can just reset the updates and make windows download them again. This is needed if the download were corrupted and windows is unaware of the problem.  I ran into this once and also had a problem with the date being really wrong.

https://www.ubackup.com/windows-10/reset-windows-update-windows-10-1021.html

[zayajames]

Ran the diagnostics, no disk or memory fail.

My date and time match local time.

I couldn't find any recent Windows Update errors in Event Viewer that look suspicious.

Windows settings aren't pausing updates,

but for some reason whenever I try to view windows update it says "Something went wrong. Try to reopen Settings later."

Maybe it's something wrong with an already installed windows update or my windows installation?

[BeemerBiker]

It is possible the updates were already installed or are not required for your system.  For device updates, this can happen a device is not recognized properly when the update is requested.  

I had two pending updates for windows 10 on a system that had just upgraded to 11. The updates were stuck but disappeared after a reboot.

What are the names of the updates?  If a feature or quality update for windows it starts with "K" and the update history may show it already installed. If a driver update it may not be installing because it is the wrong one and a newer and better version is already installed.

I recommend you clear the update cache as explained in that article.  There is a reason it is not being installed.