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HP Recommended
HP Pavilion Gaming 15-ec1000 Laptop PC (9EK37AV)
Microsoft Windows 11

My laptop keep getting overheating, fan makes noise unusually, I checked cooling sense (and kept it on) and also checked the performance of pc, it is at *best performance*. I stopped the apps which are opened background, but still fan makes more noise. My laptops battery drains like crazy, after unplug the, battery wend to 94 % from 100 % withing 5 min. 

what should I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ShubhUn 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee

View solution in original post

13 REPLIES 13
HP Recommended

Hi @ShubhUn 

 

Welcome to the HP Support Community. That's Terrible! We’d hate for you to be stuck with a product, which gives trouble. 

 

May I know if it only happens when you use Google Chrome and Visual Studio? Did you try using any other browser? 

Also, please update all the drivers available for your system and check if the issue persists. Here is a link

 

You can also try cool control for your system using the link here.

 

I would also suggest you follow the steps shared in the link below and let me know the outcome of it.

Fan is noisy and spins constantly

Reduce heat inside the laptop to prevent overheating

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @HP,

I've tried other browsers such as Edge and Mozilla Firefox, but still after 5 tabs opening, laptop makes noise.

I've tried cool control on my system, and it is on.

I'll try to clean system as mention in the link.

 

Hope that'll work. I'll post once its done.

 

Thank you for reply.

 

HP Recommended

Thanks for your response. 

Please keep me posted. I will wait for your response.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @ShubhUn 

 

I hope you are doing good.

We reached out but never heard back. Let me know if you tried the steps shared. If yes, can you please share an update with me? 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @Nirvana, 

I've tried those steps mentioned in the link, till yesterday it worked fine, but again from evening fan started making noises.

 

Thanks. 

HP Recommended

In that case, I would suggest you boot your system into safe mode and check if the issue persists in the safe mode as well. To boot into safe mode, you may use the link here

 

Keep me posted!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi, 

Okay, I'll do that and post the result.

 

Thanks.

HP Recommended

Sure 🙂

I will wait for your response.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello @ShubhUn 

 

We haven’t heard from you in a while, this post is with reference to the thread you had created with your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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