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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-27-2020 11:40 AM

HP Recommended
Product: Example: Pavilion Gaming Laptop
Operating System: Microsoft Windows 10 (64-bit)

So I bought a pavilion gaming laptop in February and I got a 3 year extended warrenty but today when I check it was not there are said I have 2 months remaining.  I have spent hours call customer support and trying the stuff on the internet but no one fixed it.  The computer is great but this problem is driving me crazy.  Please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-28-2020 10:44 AM

HP Recommended

@15t-dk000

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎03-28-2020 10:44 AM

HP Recommended

@15t-dk000

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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‎03-28-2020 10:46 AM

HP Recommended

Thanks

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