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‎05-01-2019 02:10 AM

HP Recommended
Product: HP Pav Gaming Notebook 15-cx0144TX
Operating System: Microsoft Windows 10 (64-bit)

hiiiii,

I want to know why is my warranty date is stated as july 25 2018. Since, I bought my laptop on 27 Jan 2019. Please give me the reason.

2 REPLIES 2

‎05-01-2019 06:43 AM

HP Recommended

As long as you have a reciept or any proof of purchase, HP can fix it.

I will ask if someone can contact you.

 

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‎05-01-2019 07:59 AM

HP Recommended

@Asamiyathena

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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