My battery is draining even while plugged in

[Gios21]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Gaming-Notebooks/My-battery-is-draining-even-while-plugged-in/m-p/8622...

Reply:

Hi there, i have tha same issue.. After playing a couple oh hours, even if plugged in the battery drain around 40%. This Is so bad.. did you find other solutions? Thank you

[Rainbow23]

Hi @Gios21,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

- Let me know the version of the operating system installed on the computer.

Take care and have a great day ahead.