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‎02-28-2024 06:47 PM

HP Recommended
Product: HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 (23T70AV)

My laptop had an update, so I went ahead and updated it. Since I had to leave my house for a couple hours, I had it update and turn off. Now, 3 hours later, it won't turn on at all, and I know it has a charge on it.

Category:
1 REPLY 1

‎02-28-2024 06:56 PM

HP Recommended

What was the update?  Was it a BIOS update?  Update from win10 to win11?

try a reset

 

Turn off the computer - hold power button down for 30 full seconds then release.  Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Press F10 to Save and Exit.

 

If the above does not work then

Click here to check warranty
and
Click here for world-wide contact info

 

If update was BIOS and the no warranty then possibly we can try one more thing. 

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