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HP Recommended
Pavilion 15
Microsoft Windows 10 (64-bit)

How pavilion gaming 15 (15-CX0056wm)  gtx 1050 ti, games are lagging even with the gpu

4 REPLIES 4
HP Recommended

@Watlus
Thank you for posting on HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you tried with different games?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

I haven't done anything because i just bought the laptop (hp pavilion gaming)

HP Recommended

@Watlus
 

I have a few troubleshooting steps we could try to fix the issue:  

Perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

is your laptop pluged into the mains and not just on battery alone as you need the mains pluged in to use all the gpu power

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