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11-07-2016 05:58 AM
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Accepted Solutions
11-09-2016 09:08 AM
Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with
I will need a few details to provide an accurate solution;
Which games are causing these issues and are they online games or installed on your PC?
Have you attempted any steps on your own before posting on HP Forums?
How much RAM is installed on your PC?
In the meantime, you may try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the Windows 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run our game properly.
Here's how you do it:
* Go to Start Menu > click on Settings.
* Type performance > choose Adjust the appearance and performance of Windows.
* In the new window, go to the Visual Effects and select Adjust for best performance.
* click Apply and ok...this should do the trick.
Alternatively, you can use this documents to help you resolve this issue: Computer Is Slow (Windows 10) - here is the link
Hope this helps! Please keep me posted about it. I will be glad to be at your service always. Please let me know how this goes. I genuinely hope that the issue gets resolved without hassles. Thanks for being a part of the HP community and if you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution” if this helps.
Regards,
Jeet_Singh
I am an HP Employee
11-09-2016 09:08 AM
Welcome to the HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with
I will need a few details to provide an accurate solution;
Which games are causing these issues and are they online games or installed on your PC?
Have you attempted any steps on your own before posting on HP Forums?
How much RAM is installed on your PC?
In the meantime, you may try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the Windows 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run our game properly.
Here's how you do it:
* Go to Start Menu > click on Settings.
* Type performance > choose Adjust the appearance and performance of Windows.
* In the new window, go to the Visual Effects and select Adjust for best performance.
* click Apply and ok...this should do the trick.
Alternatively, you can use this documents to help you resolve this issue: Computer Is Slow (Windows 10) - here is the link
Hope this helps! Please keep me posted about it. I will be glad to be at your service always. Please let me know how this goes. I genuinely hope that the issue gets resolved without hassles. Thanks for being a part of the HP community and if you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution” if this helps.
Regards,
Jeet_Singh
I am an HP Employee