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‎11-21-2018 01:33 PM

HP Recommended
Product: 17-ap020nr
Operating System: Microsoft Windows 10 (64-bit)

My internal speaker doesn't work on my Omen laptop.  But I still can hear the sound when I plug in the headphone, and I have no problem with it. And I think the problem is that I accidentally turned off the speaker with cmd somehow. I tried to fix this myself, but I forgot which website I was using. 

2 REPLIES 2

‎11-21-2018 01:53 PM

HP Recommended

Hi @MarkyPoo, Thank you for posting in HP Forum!

I'm not really sure if you can mute audio directly through the command line, but you can refer to this HP Document for audio issues: https://support.hp.com/us-en/document/c00833257
Step 5 in the above document will help you check if the speakers are disabled in device manager. You can also try to reinstall the audio drivers.

Do let me know how it goes.

I am an HP Employee.
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‎11-22-2018 03:07 PM

HP Recommended

Yah, I tried that. Even updated the BIOS. Didn't work.

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