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Calich2000
New member
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Message 1 of 2
179
Flag Post

My keyboard is not working propertly

HP Recommended
Hp omen 15
Microsoft Windows 10 (64-bit)

I turn on my computer and everything was fine, then after a while i tried typing and realized tgat the keys were not working propertly.

For example the key n types 8n, the key m types 9n, the key ctrl is now closing apps, the enter key types /, and theres othee that do not work

So i don't know what can i do

Any ideas???

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Calich2000,

 

Welcome to the HP Support Community!

 

 I reviewed your post and I understand that the keyboard is not working correctly on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

  1. Open Settings.
  2. Click on Time & Language.
  3. Click on Language.
  4. Select your default language from the list.
  5. Click the Options button.
  6. Under the "Keyboards" section, click the Add a keyboard button.
  7. Select the new keyboard layout that you want to add and follow the onscreen instructions.

 

If you continue facing the issue, then uninstall the keyboard driver from device manager and then restart the computer and check.

 

Here is how it is done.

 

  1. Type "Device Manager" into the search field to open the device manager console.
  2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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