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HP Recommended
Pavilion cx0xxx
Microsoft Windows 10 (64-bit)

Hello, when ever I play on my laptop is keeps crashing the same with when I'm downloading games after it crashes I have to restart and then I can play again but after 1 hour or something it crashes again once it was that it crashed and the screen went black and it had these pixels in the middle of the screen and sometimes it crashes and my background gets red for example when I play Minecraft is says that my game has crashed and when I try tuning it it crashes again after 5 mins and then when I restart and launch minecraft again it crashes after an hour and I have tryed reinstalling minecraft didn't work.

Hope you can help

1 REPLY 1
HP Recommended

@Jorisporis123,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues when playing games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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