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‎10-08-2022 01:39 AM - last edited on ‎10-08-2022 07:07 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Product number: 2S811EA

[Personal Information Removed]

Category:
5 REPLIES 5

‎10-08-2022 07:37 AM

HP Recommended

Hello @Max190803 

Sorry to hear that you are having problems ... I would like to help you.

 

Could you please explain exactly what the problem is and what has been done so far, so that one can understand the case.

 

Kind regards

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‎10-08-2022 07:44 AM

HP Recommended

The laptop displayed a message saying that the Bios needs to be updated and then displayed a blank screen.After I tried to update the bios with a flash drive by pressing the windows and B button . So the problem is that when it is about to initialize the update the screen goes blank again and the fan keeps on working 

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‎10-08-2022 07:51 AM

HP Recommended

Hello @Max190803 

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

 

(5) Use (another Windows computer) to create <USB flash drive>

HP Notebook System BIOS Update (Intel Processors)

F.42 Rev.A50.9 MBAug 15, 2022Download

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

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‎10-11-2022 10:53 AM

HP Recommended

When the laptop initialize the Bios update it automatically shuts down 

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‎10-12-2022 02:05 PM

HP Recommended

Hello @Max190803 

 

Do you have valid HP warranty ?

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