• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

Hello guys. I have an HP OMEN 17.3" Gaming Laptop - Intel® Core™ i7, RTX 2060, 1 TB HDD & 512 GB SSD - 2020. When i turn it on, the display stays on but  black. I found that if I plug the hdmi in the image is showing on my tv and the laptop works fine, apart the fact that I cand select to show just the laptop display screen. Actually I can but again it stays just black. I have this problem from maybe one year, but doesn't happens all the time. Sometimes works fine but sometimes i have this problem and start to work well for no reason.  I don't think is a physical issue with the laptop display but i don't know what to sort it. If anyone have any ideas please let me know.  Thanks 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.