My laptop doesn't turn on

[iustyyn]

i have a laptop that doesn't turn on. i changed even the charger because the original it's broken. when i press the button, it turns on some lights but the cooler or screen on doesn't turn on. it just appear some lights on power button and charge led.

[Nal_NR]

Hi @iustyyn,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with your laptop not turning on.

CAUTION:

If your computer does not turn on, wait at least 5 minutes before troubleshooting the computer. Your computer might be installing an update for Windows or the BIOS or detecting new hardware. During this update process, you can expect the screen to be blank for several minutes. It might damage the computer if this process is interrupted. Do not turn off or unplug the computer during the update process.

Perform a hard reset

If your computer suddenly fails to boot properly, perform a hard reset (power reset).

For detailed instructions on resetting your computer, see HP PCs - How to Power Reset Your Computer.

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.

Note: If an error message is displayed, see Troubleshooting Error Messages on a Black Screen During Startup or Boot.

Otherwise, continue with the troubleshooting procedures in this document.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance

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