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AliHermessi
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Message 1 of 2
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My laptop fan stopped work after i cleaned and i got error

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hp pavillion 15 cx0xxx
Microsoft Windows 10 (64-bit)

My fan did really weird noise like something not letting it turn , i though it's dust or something so i cleaned it with compressed air can from the outside . After ,i tried to open the laptop and see if the sound goes off and i can use it normally , i got msg error saying that my fan stopped working error , i really didnt want to open the pc so  if anyone knows the reason of this please tell me because i dont know what to do .

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@AliHermessi

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Try updating the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the issue persists please contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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