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‎02-05-2022 10:49 AM - edited ‎02-05-2022 10:55 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0010nq
Operating System: Microsoft Windows 10 (64-bit)

So,the integrated graphics of my laptop uses 2.1 gb of ram and i cant play games like forza horizon 5 without lag,is there anyway to reduce ram used of the igpu,or i have to install more ram?

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1 ACCEPTED SOLUTION

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‎02-05-2022 10:55 AM

HP Recommended

Hi:

 

HP released this document a while back, which explains the memory shortage.

 

Your notebook's model series is on the list.

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Athlon/Ryzen 3xxx processors, such as your model.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

Your only option would be to add more physical memory.

 

Your notebook can support up to 2 x 16 GB of memory.

 

Below is the link to the service manual, where you can find the memory upgrade and memory removal and replacement procedure.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

View solution in original post

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1 REPLY 1

‎02-05-2022 10:55 AM

HP Recommended

Hi:

 

HP released this document a while back, which explains the memory shortage.

 

Your notebook's model series is on the list.

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Athlon/Ryzen 3xxx processors, such as your model.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

Your only option would be to add more physical memory.

 

Your notebook can support up to 2 x 16 GB of memory.

 

Below is the link to the service manual, where you can find the memory upgrade and memory removal and replacement procedure.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

1 person found this reply helpful
Was this reply helpful? Yes No
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