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Ener96
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My laptop is bended

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Hp omen

hello i have hp omen my warranty recently timed off like 3 days ago then i noticed my laptop is bent from downside and i heard some voices from my fan i got my laptop from usa and i am living at turkey at the moment what steps should i follow now can you help me please.

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Riddle_Decipher
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@Ener96 Was the bend a result of an accident you've had with the laptop, was it dropped as such? please elaborate.

And what voices are you referring to? is it that the fan is making an excessive noise? If yes, try the below steps:

  • Updating your Notebook computer BIOS
  • Keeping notebook air vents clear and clean
  • Increasing the efficiency of the notebook to reduce heat
  • Using Windows Task Manager to identify corrupt processes
  • Selecting power save settings to shut off your computer when it is not in use

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

P.S: Welcome to HP Community 😉

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

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Ener96
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Hi again it is not about dropping laptop or something.One day I heard noises from my fan like you are trying to start a car but the car doesn’t work then I shut down my laptop and tried to look at it then I see there is a little bump of laptop’s behind I believe this is the result of battery expansion, I don’t know what to do now I am not using my laptop since then because I can maybe make it worse.Thx for helping 

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Riddle_Decipher
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@Ener96 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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