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Vipul025
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Message 1 of 2
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My laptop is charging very slowly

HP Recommended
Hp pavillion15-ec0100AX
Microsoft Windows 10 (64-bit)

I have recently purchased  Hp pavillion15-ec0100AX Gaming Laptop around 2 months back. Everything is working fine except battery charging. Battery is charging really very slow,1% in around 10min. Before it was charging fast, it took around 2 hours to charge 100%. But from last 2 days it's charging really slow. I've tried updating drivers and restarting multiple times but problem still persists. I am still wondering if its problem with software or hardware. Any help would be very much appreciated.

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Vipul025

 

Welcome to the HP support community.

 

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

 

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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