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HP Recommended
HP Pavilion Gaming Laptop - 16-a0030nq
Microsoft Windows 10 (64-bit)

 

The windows is glitching. Mouse icon can not be moved, I can barely open task manager but then it stops working and I must shout down manually. Should I restart the windows?

 

 

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1 REPLY 1
HP Recommended

@Bobi5665,

 

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips!

 

Let's perform a hard reset, BIOS defaults steps. Later let him update all the pending drivers.

 

BIOS defaults steps :

 

1) Shut down the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F10 once for BIOS.
4) Press F9 for BIOS defaults.
5) Press F10 to save and exit.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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