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01-04-2023 06:59 AM
Welcome to the HP Support Community.
I'd like to help!
Please perform these steps and see if that works.
Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.
Press the Windows key and then followed the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.
If the above steps do not fix the issue, This might require one on one interaction to fix the issue
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