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01-17-2021 03:06 AM
Product: Example: Pavilion ab032Tx
Operating System: Microsoft Windows 10 (64-bit)
The light on power button keeps on blinking and screen remains blank..charger is connected but the charger connected light also keeps on blinking...already tried below steps
1- RAM cleaned and tried connecting other RAM as well2- Battery removed and tried 3- fan not working...
1 REPLY 1
01-20-2021 11:24 AM
I reviewed your post and I understand that the computer is not booting to windows.
Don’t worry, I assure you I will try my best to get this sorted.
Have you tried removing the battery and powering it on only with the charger?
I recommend you contact support and they will assist you with the available service options for your computer as it looks like a hardware issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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