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‎11-09-2022 05:39 PM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A7AV)
Operating System: Microsoft Windows 11

My laptop stopped during boot up said something like smart drive not working. It took me to the UEFI and i found the issue under STORAGE TESTS>HARD DRIVE/SSD TESTS>EXTENSIVE CHECK and it gave me the failure ID: U8DW7A-B6AB9R-MFPX0J-60B503

Hard drive/ssd 1 if that helps. Any ideas? Do I need to factory reset or something?

1 REPLY 1

‎11-09-2022 07:04 PM

HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
U8DW7A-B6AB9R-MFPX0J-60B503OK0000011/9/22301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You will need to install a new M.2 NVMe Gen 4 SSD and reinstall the operating system.

 

Below is the link to the service manual where you can find the SSD removal and replacement procedure.

 

Maintenance and Service Guide (hp.com)

 

If your notebook is under warranty, I recommend you submit a support case to HP to have the SSD replaced.

 

Contact HP | HP® Official Site

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