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11-09-2022 05:39 PM
My laptop stopped during boot up said something like smart drive not working. It took me to the UEFI and i found the issue under STORAGE TESTS>HARD DRIVE/SSD TESTS>EXTENSIVE CHECK and it gave me the failure ID: U8DW7A-B6AB9R-MFPX0J-60B503
Hard drive/ssd 1 if that helps. Any ideas? Do I need to factory reset or something?
11-09-2022 07:04 PM
Below is the failure report generated by the code you posted, minus your notebook's serial number.
|U8DW7A-B6AB9R-MFPX0J-60B503||OK||00000||11/9/22||301||Storage||Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive||Hard Disk 1 SMART Hard Drive Detects Imminent Failure|
You will need to install a new M.2 NVMe Gen 4 SSD and reinstall the operating system.
Below is the link to the service manual where you can find the SSD removal and replacement procedure.
If your notebook is under warranty, I recommend you submit a support case to HP to have the SSD replaced.
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