My new HP Laptop(Pavilion Gaming 15ec0100ax) which i bought couples of weeks back is lagging counti

[Devanshrao123]

Hi,

I bought  HP Laptop(Pavilion Gaming 15ec0100ax) couples of weeks back. I don't know why it is continuously lagging ,I haven't yet installed any heavy softwares or games and i don't know what is wrong with it. No virus detected by windows defender.

I am so frustrated right now even after spending so much money i am having this kind of lagging. Please anyone tell me what should i have to do to solve this lagging issue.

[Jay_G24]

Hi @Devanshrao123,

I'd like to help
 

Run the guided troubleshooter and follow the steps below -https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=computer-slow

Actions that can improve latency include the following:

• Use an Ethernet cable rather than a Wi-Fi connection.

• Reset the router or modem.

• Limit Internet use by other devices on the home network.

• Close applications that are using the home network.

  note:

  Carefully read any warnings generated by closing applications. Improperly terminating applications can cause errors.

• Contact your Internet Service Provider (ISP).

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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