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Devanshrao123
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My new HP Laptop(Pavilion Gaming 15ec0100ax) which i bought couples of weeks back is lagging counti

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HP Laptop(Pavilion Gaming 15ec0100ax)
Microsoft Windows 10 (64-bit)

Hi,

I bought  HP Laptop(Pavilion Gaming 15ec0100ax) couples of weeks back. I don't know why it is continuously lagging ,I haven't yet installed any heavy softwares or games and i don't know what is wrong with it. No virus detected by windows defender.

I am so frustrated right now even after spending so much money i am having this kind of lagging. Please anyone tell me what should i have to do to solve this lagging issue.

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Devanshrao123,

 

I'd like to help
 

Run the guided troubleshooter and follow the steps below -https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=computer-slow

 

 

Actions that can improve latency include the following:

  • Use an Ethernet cable rather than a Wi-Fi connection.

  • Reset the router or modem.

  • Limit Internet use by other devices on the home network.

  • Close applications that are using the home network.

    note:

    Carefully read any warnings generated by closing applications. Improperly terminating applications can cause errors.

  • Contact your Internet Service Provider (ISP).

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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