My omen 15 laptop won’t boot, it won’t even show me the logo

[344hector]

So this morning I went to play a game on my laptop, I went to open the lid and the screen was black, I pressed the space bar and nothing happened, for some reason last night it turned on and fried it self, some how it broke it self over night and it’s just showing me a black screen on boot, No Logo, it will go in to the bios and testing screen, if anyone can help me out on what the issue is making it do that, let me know!!

[ub6424]

Hello @344hector 

Sorry to hear that you are having problems ... I would like to help you.

(1) Double check with external monitor connected via vga/hdmi cable. Can you see the boot screen/Windows on the external monitor?

- Shutdown notebook

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

(2) Please report your results

[344hector]

Yeah no display

[344hector]

And please reply soon, cause I’m now really fed up with this not working, iv got to a testing screen and I went through a full test and it says everything is good, so this computer really **bleep**n hates me and I’m about to chuck it at a wall

[ub6424]

[ see my next post ]

[344hector]

Id say that but screen turns on to a blink screen, sits there for 5 or 10 minutes, then pops up with an error something to do with hard drive, but so far every test that I ran on the System, says there’s nothing wrong with it, it got to windows yesterday, it ran with no problem… my question is that maybe windows update corrupted… and it’s now preventing me from booting my Notebook 

[ub6424]

Hello @344hector 

The Windows file system could be corrupt or there is a hard disk error.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[344hector]

Everything Checks Out, Iv started a extensive test before bed last night, and it’s just now finishing, no Hard Drive Failures

[344hector]

Windows Corrupted it self😂

[ub6424]

Hello @344hector 

To help you I need to know the product number (p/n) of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.