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Adarsha_Stha
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My pavilion 15 gaming laptop hinge broke before a year after purchase

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Example: Pavilion 15
Microsoft Windows 10 (64-bit)

My mom bought me this gaming laptop so i could do my editing work as well as for my study but the hinge broke down before a year after purchase. It has hardly been 10 months and I bought this for 125000 rupees which ain't a joke. I'm very careful with my devices even though I never opened or closed my laptop harshly one evening the hinged gave me cracking noise while closing and before I knew it the him was destroyed on one end.

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Betty0610
HP Support Agent
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@Adarsha_Stha

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


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