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‎03-23-2024 12:15 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 15-dk1010ca
Operating System: Microsoft Windows 11

I don't know what happened I was just using it and suddenly turned off. There's no charging light no nothing and I've been trying for about an hour and a half to power back on and it will not turn on I don't know what to do

Category:
1 REPLY 1

‎03-25-2024 07:58 AM

HP Recommended

Hi @Daniel-Johnson,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop that is not powering on.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

If the issue still persists, refer to the steps on this link to further troubleshoot.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Accept as Solution
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