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FullStackDev
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Message 1 of 5
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NO BatteryCare or charging limit to 80 Percent setting in OMEN by HP Laptop 17-ck1020nr

HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V8AV)
Microsoft Windows 11

I am surprised to see that this expensive laptop does not come with a battery charging limit option which limits the maximum limit to which a plugged in laptop can charge (usually 80 percent).

I am talking about the option that ALL LAPTOPS have , HP has it too on other laptop which goes by the name "BatteryCare".

 

How am I going to stop the battery from degrading if I keep it plugged in all the time (100% all the time ) ????

This was one basic feature I expected from HP.

 

PLEASE NOTE I CHECKED THE "ADAPTIVE BATTERY LIFE" option in the bios , and IT DOES NOT STOP the laptop from being fully charged up to 100 percent !

 

PLEASE GET YOUR ENGINEERS TO post an update for the BIOS with this feature

4 REPLIES 4
NonSequitur777
Level 9
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Message 2 of 5
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HP Recommended

@FullStackDev,

 

Just spit balling here, but have you tried to update your BIOS to the latest version from HP's support web: HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Customer Su...?

 

Perchance there's an update available which sports the awesome BatteryCare function you want as seen here:

 

NonSequitur777_0-1652922755850.png

(Courtesy of Photoray002)

 

Kind Regards,

 

NonSequitur777

Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution".
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FullStackDev
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Yes, I have the latest available bios version F.05 Rev.A installed on my Omen 17 ck1020nr as of 17th may 2022

There is no Battery care function 

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NonSequitur777
Level 9
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@FullStackDev,

 

Unfortunately, the "Battery Device Care" is a long-standing, as yet unresolved issue: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Add-quot-Battery-Care-Function......

 

Perhaps @praveen196 (an HP Support Agent) has an update on this issue?

 

Kind Regards,

 

NonSequitur777

Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution".
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FullStackDev
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after running the windows tool "HP PC Hardware Diagnostics Windows 1.8.1.0"

 

it show  Primary_ChargeControl: NotSupported  ,

 

SO basically HP didn't put it in their top of the line gaming laptop HP Omen 17 ck1020nr...

 

Logs:

BatteryCheckResult: 11 DevicesSupported: 1 DeviceCount: 1 Primary_ACPowerOn: False Primary_ACAdapterOK: True Primary_ACAdapterStatus: False Primary_TestResult: OK NO AC Primary_DesignCapacity: 83 WHr Primary_FullChargeCapacity: 82 WHr Primary_RemainingCapacity: 23 WHr Primary_MaxError: 1 Primary_CycleCount: 23 Primary_Temperature: 33 deg C Primary_Voltage: 10789 mV Primary_Current: 62448 mA Primary_DesignVoltage: 11580 mV Primary_Status: 192 Primary_SerialNumber: 01756 07/29/2021 Primary_ManufacturerName: 333-AC-12-A Primary_BatteryCTNumber: 6KYXD0A81FGGIG Primary_Warranty: 3 Primary_CalibrationType: 3 Primary_ChargeControl: NotSupported Primary_TempCharge: True Primary_ChargeTest: False Primary_ChargeCapacity: 99 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_BatteryCharge: True Primary_DesignCycleCount: 1000

 

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