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05-17-2022 01:47 PM - last edited on 05-27-2022 08:57 AM by MarcusC
I am surprised to see that this expensive laptop does not come with a battery charging limit option which limits the maximum limit to which a plugged in laptop can charge (usually 80 percent).
I am talking about the option that ALL LAPTOPS have , HP has it too on other laptop which goes by the name "BatteryCare".
How am I going to stop the battery from degrading if I keep it plugged in all the time (100% all the time ) ????
This was one basic feature I expected from HP.
PLEASE NOTE I CHECKED THE "ADAPTIVE BATTERY LIFE" option in the bios , and IT DOES NOT STOP the laptop from being fully charged up to 100 percent !
PLEASE GET YOUR ENGINEERS TO post an update for the BIOS with this feature
05-18-2022 07:15 PM
Just spit balling here, but have you tried to update your BIOS to the latest version from HP's support web: HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Customer Su...?
Perchance there's an update available which sports the awesome BatteryCare function you want as seen here:
(Courtesy of Photoray002)
05-19-2022 09:26 AM
Unfortunately, the "Battery Device Care" is a long-standing, as yet unresolved issue: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Add-quot-Battery-Care-Function......
Perhaps @praveen196 (an HP Support Agent) has an update on this issue?
05-27-2022 08:48 AM - last edited on 05-27-2022 08:55 AM by MarcusC
after running the windows tool "HP PC Hardware Diagnostics Windows 188.8.131.52"
it show Primary_ChargeControl: NotSupported ,
SO basically HP didn't put it in their top of the line gaming laptop HP Omen 17 ck1020nr...
BatteryCheckResult: 11 DevicesSupported: 1 DeviceCount: 1 Primary_ACPowerOn: False Primary_ACAdapterOK: True Primary_ACAdapterStatus: False Primary_TestResult: OK NO AC Primary_DesignCapacity: 83 WHr Primary_FullChargeCapacity: 82 WHr Primary_RemainingCapacity: 23 WHr Primary_MaxError: 1 Primary_CycleCount: 23 Primary_Temperature: 33 deg C Primary_Voltage: 10789 mV Primary_Current: 62448 mA Primary_DesignVoltage: 11580 mV Primary_Status: 192 Primary_SerialNumber: 01756 07/29/2021 Primary_ManufacturerName: 333-AC-12-A Primary_BatteryCTNumber: 6KYXD0A81FGGIG Primary_Warranty: 3 Primary_CalibrationType: 3 Primary_ChargeControl: NotSupported Primary_TempCharge: True Primary_ChargeTest: False Primary_ChargeCapacity: 99 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_BatteryCharge: True Primary_DesignCycleCount: 1000