Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

NVME SSD perfomance issues

HP Recommended
HP Pavilion Gaming 17-cdxxx
Microsoft Windows 10 (64-bit)

Hello community!


I have tested my SSD with AS SSD Benchmark and discovered some perfomance issues.

The write performance is with 2400 MB/s as exspected but the read performance is with 1800 MB/s terrible low.

Can someone give me an hint where the error lies.

The same with CrytalDiskMark



thx danko71

HP Support Agent
HP Support Agent
10,488 10,490 476 754
Message 2 of 2
Flag Post
HP Recommended

@danko71 Welcome to HP Community!


I understand that you are facing NVME SSD perfomance issues


I suggest you to run a test on the memory and the system board of the laptop by following the below steps. This is just to ensure that the hardware is fine:

  • Hold the power button for at least five seconds to turn off the computer.

  • Turn on the computer and immediately press the F2 key repeatedly, about once every second.

  • The HP PC Hardware Diagnostics (UEFI) main menu is displayed.

HP PC Hardware Diagnostic UEFI screen

  • Select component tests.

List of the Component tests

  • Please initiate a test on the memory and then the system board.

If the hardware tests pass, then please refer to this HP article to fix performance-related issues in Windows 10. 


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation