Need help, single horizontal line on my screen.

[ecliptive]

I got onto my laptop today and I was calling with a friend and all of a sudden I noticed a gray line and then I started playing with settings after looking up solutions, one worked but it instantly came back and then I tried updating the drivers and everything but it's all up to date and I've tried restarting my laptop but nothing is working someone please help I have OCD and I can't handle this.

[sandytechy20]

@ecliptive

Welcome to the HP support community.

I understand that you are getting issues with the notebook display, I am glad to assist you.

If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure,

If the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer,

If the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here

If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS)

If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link,
 If it does, you may need to replace the LCD/Repair the computer:

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.