Network Issue

[Armaan4]

Hi,
Over the past couple of days, my internet sometimes randomly loses connection or it randomly drops down in speed a lot for like 10-20 seconds and then goes back to normal but this is enough to lag me out a lot during games. This was fine before but I don't know why it's been happening now. Are there any fixes to this? I use wireless internet and not ethernet.

I would appreciate any help.

Thanks!

[ub6424]

Hello @Armaan4 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before you ride on the <wirless> wave ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

(3) Please report back

[Armaan4]

OS Name Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
System Model OMEN by HP Laptop 16-c0xxx
System SKU 4S1C6EA#ABU
Processor AMD Ryzen 7 5800H with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date AMI F.18, 20/10/2022
BaseBoard Product 8902

BaseBoard Version 89.61

There you go!

Thanks!

[ub6424]

Hello @Armaan4 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers	1.0.0.208 Rev.S	Download
Realtek RTL8xxx Bluetooth Drivers	1.9.1038.3008	Download

(3) Restart Windows

(4) Test again

(5) Please report back