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12-08-2020 11:53 AM
Product: HP OMEN 15-DC1800NO
Operating System: Microsoft Windows 10 (64-bit)
My HP Omen is 3 days old, and I can't turn it on.
- I've tried to press the Power button for 15 seconds several times (with and without the power connected)
- I've tried to check the connection of the adapter
- I've checked that it's power from the outlet.
I am pretty sure that the charger was working yesterday, because the adapter was hot after using the computer.
No lights are turned on (but I can't remember seeing any charging lights when it was working either.
Thanks for answere
3 REPLIES 3
12-13-2020 11:23 AM
I reviewed your post and I understand that the computer is not powering on.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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