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‎05-19-2023 02:39 PM - last edited on ‎05-22-2023 02:24 PM by Retired

HP Recommended
Product: OMEN Laptop - 15-ek0018ca

Hi all,

 

I'm trying to update my disk drive driver as it states it's from 2006 and I believe it's causing me small CPU spikes according to ThrottleStop.

 

However, when attempting to download the disk drive update, this error appears in the command prompt:

 

How do I fix this?Capture.PNGDevice Manager.PNG

 

Thank you,

Jessica

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