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HP Recommended

Hi all

 

i have an omen laptop which suddenly come up with A7 me fw downgrade request me spilock failed error

 

today it will not boot at all and all I get is a flashing power led, no beeps, black screen etc

 

tried hard reset…. Niothing 

F11 doing nothing

tried win + b/v nothing

 

at a loss now

 

any ideas pls?

 

tia Steve

1 REPLY 1
HP Recommended

@Steve1901

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the laptop gets Error '(A7) Me FW Downgrade - Request MeSpiLock Failed' . This error message may appear when the computer is powered on and it is a Pop up error.

 

Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button but continue pressing the Windows + b keys.

 

The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed.

 

If there are no lights on the PC then try with an alternate charger and check if it turns on. To resolve this issue, download and install HP Notebook System BIOS Update to the latest version. 

 

Hope this helps! Keep me posted. 

 

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