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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L4AV)

Hi their. Recently we just got a puppy and unfortunately I left it unattended, because of this it has resulted in the screen to be damaged due to her jumping on it. It was all working normally after that and i unplugged the display. Recently I decided to turn into a mini Pc as the screen no longer worked I thought it would be a fun task. I removed the battery and left it for a few weeks due to exams, After returning to the computer today the computer keeps failing to boot and fans will keep spinning up and get louder,  Their is no beep codes or flashes from the caps lock key. I have reseated the  ram and storage but again no luck (Plus a little fight with the M.2 as the screw was overtightened). does anyone know a fix on how to get the pc to boot again. Plugging into an external display no luck. No response on the back light keyboard, key cap light and of course no luck with displays. the only key that works in the power button. I would like to get this project to work but keep getting no luck. Does anyone know how to fix.

 

1 REPLY 1
HP Recommended

Hi @oliverh05,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.