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HP Recommended
Omen 15
Microsoft Windows 10 (64-bit)

When I bought my gaming laptop there was a promotion listed to receive a code for Red Dead Remption 2, however its been almost a month and I have not received anything in my email pertaining to it. What do I need to do?

1 REPLY 1
HP Recommended

Hi @duckduckgoat

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

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Have a great day! 

Asmita
I am an HP Employee

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