-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Non HP battery message on boot up.

Create an account on the HP Community to personalize your profile and ask a question
10-25-2022 07:37 AM
I had to go with a non-HP battery do to availability. Everything works, but now every time I restart I get the warning that I am using a non-HP battery and I have to press enter to continue to restart. How do I fix this?
10-25-2022 04:47 PM
Hello @anyname123
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we look at the battery ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results