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Microsoft Windows 10 (64-bit)

I had to go with a non-HP battery do to availability. Everything works, but now every time I restart I get the warning that I am using a non-HP battery and I have to press enter to continue to restart.  How do I fix this?

1 REPLY 1
HP Recommended

Hello @anyname123 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we look at the battery ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

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