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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L5AV)

Since i bought this gaming laptop i notice that sometimes MOST OF THE TIME the discreet gpu driver will fail to detect the gpu (RX6600M). 

image_2023-01-31_085816252.png

This problem was came up when i was still using win 10, but now it getting worse as it automatically updated to windows 11, i don't really know whether this was caused by windows, the AMD driver or simply hardware problem. I had already contacted my local HP support and they said they will probably replace the board, i had no issues with that but if this was a software issues i don't think replacing it will changed anything. Now when i put the pc to sleep the screen goes black and wont turn on until i had to forcefully shut it down and restart it (i mean it should be turn on/wake up just fine if i open the monitor right?), sometimes when the blue moon appear, it will detect the gpu on stratup, sometime when it does it crashed after 30 minutes and all the apps stop working. I tested out when it does to do 2 hour gaming session and somehow it's fine.. so i guess the gpu itself is fine, im now certain that this was a driver issues. Im already done everything i can do to clean install the gpu driver and installing every possible drivers from AMD and HP, still no luck and the problem persist. Also when the discreet gpu don't work, Omen Gaming Hub crashed. 

Please fix this, this issue really put a bad taste on my mouth for your product HP. Thanks

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