• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
OMEN MAX 16 inch Gaming Laptop PC 16-ah0000 (A4NP1AV)
Microsoft Windows 11

Default audio settings caused this issue.

I have to go to Setting > Audio > Properties and change the output format to 16 bit

benyue1978_0-1757318158176.png

benyue1978_1-1757318298878.png

 

1 REPLY 1
HP Recommended

Hi @benyue1978,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your OMEN 16 speakers produce a crackling sound with default audio settings, and you’ve found that changing the output format to 16-bit resolves it. Let’s make this fix more permanent and check for updates to avoid the issue coming back.

 

Keep 16-Bit as Default

Right-click the speaker icon in the taskbar → Sound settings.

Select your output device (Speakers – Realtek / Bang & Olufsen).

Click Properties → Advanced tab.

Under Default Format, set it to 16 bit, 44100 Hz (CD Quality).

Click Apply and OK.

 

Update Audio Driver

Visit HP Software & Drivers, enter your OMEN 16 model, and install the latest Realtek Audio and OMEN Audio Control updates.

Update BIOS & Windows

Ensure your laptop has the latest BIOS from HP’s driver page.

Check Windows Update for any optional audio driver updates.

 

Check OMEN Gaming Hub

If you’re using OMEN Gaming Hub, update it via Microsoft Store.

Sometimes audio enhancements inside OMEN Hub or Bang & Olufsen app can affect playback. Try disabling extra effects if crackling persists.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.