OMEN 17 Touchpad randomly not working

[RParkerPiano]

Is there a fix to the intermittent touchpad on this model of laptop? It started failing years ago.

I will keep this short. I purchased a OMEN 17 gaming laptop and at some point, the touch pad seemed erratic. I purchased a wireless trackball to get around the problem as I am not a touch pad fan, but recently the trackball is too much extra work if I travel with the laptop. 

I paid A LOT for this laptop. Windows 11.

Thanks,  R

[Garp_senchau]

@RParkerPiano, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you are experiencing issues with the touchpad on your HP OMEN 17 gaming laptop, here are some steps you can try to resolve the problem:

Driver Update: Ensure that your touchpad drivers are up-to-date. You can do this by going to the Device Manager, finding the touchpad device under "Mice and other pointing devices," and selecting "Update driver."

Touchpad Settings: Check if the touchpad is enabled. Go to the touchpad settings by selecting the Search icon in the taskbar, typing "touchpad settings" in the search box, and pressing Enter. Ensure the touchpad is turned on.

HP Support Assistant: Use the HP Support Assistant to automatically find and install the latest drivers and BIOS updates, which can help with hardware compatibility issues.

BIOS Update: Sometimes updating the BIOS can resolve hardware-related issues. Visit the HP support website to locate the latest BIOS update for your model.

Restore Touchpad Defaults: Occasionally, incorrect settings can cause erratic behavior. Go to the touchpad settings and look for an option to restore defaults.

External Device Interference: Disconnect any connected peripherals to ensure they aren’t interfering with the touchpad functionality.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,