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HP Omen 15-ce198wm
Microsoft Windows 10 (64-bit)

Has anyone had any luck getting out of warranty repair through HP? My girlfriends laptop has dropped a few times, and needs a housing replacement. The right side ventilation pops off now when the laptop is opened. Everything else still functions but the housing for the laptop has seen better days. Ive tried looking for service centers near me, but the closest places are at the edge of 100 miles out, so that is not feasible for us. If anyone knows if HP can repair, or how to find the replacement parts for DIY repair, I would greatly appreciate it! Thanks for your time

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@vgmaster2001

 

Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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