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HP Recommended
OMEN by HP Laptop
Microsoft Windows 10 (64-bit)

HEY!

My hinge broke off, I'm assuming because of opening and closing the laptop. Love the laptop and after 2 years of having it, now I need to replace a part

can someone help me figure out what am I supposed to replace?

my wifi internet doesn't work, and I'm assuming its bc of the location the part broke, it must have snapped off.

pictures are here.

im out of warranty. but need to know what I can do to repair my laptop.

pictures:

https://drive.google.com/file/d/1h4bqKorHHnqKU0aoY3WWaKhvo8SOtkBN/view?usp=sharing

https://drive.google.com/file/d/1lWQrpacpEowZCLKqGS-9PCaebSI05TTT/view?usp=sharing

thank you!

ellie

1 REPLY 1
HP Recommended

@cohen812

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

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I work on behalf of HP
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