OMEN Command Center Issue

[Reci]

When I open the OMEN Command Center it asks me to log in to my hp account and I did that. Once logged on, error message displays "No supported OMEN host pc is associated with this account". On the left panel, the only option is the "Game Stream". In the upper right hand corner is my email address associated with my account.

When I first purchased this computer, I was able to use OMEN Command Center with no problems including network usage and overclocking. Don't know what happened.

I have tried the old uninstall/reinstall. Did not work.

Updated everything. Did not work.

Ran a UEFI Diagnostics scan - first, basic scan then advanced scan. No errors found.

I also tried uninstalling and deleting all files associated with OMEN Command Center. Then used Windows 10 iso and clicked on the upgrade option to reinstall drivers. This did not work as well. However, the intel driver support and assistant now works. Woohoo!

Please tell me what is going on. Also, side note, my warranty has expired - this may have something to do with OMEN CC not working properly. Don't know.

If there is another post explaining this, please send link. Thank you.

[KrazyToad]

@Reci

Welcome to HP Support Community

I appreciate all your efforts and expertise in troubleshooting this issue

Did you use the HP Recovery Media to reload the Windows 10?

Also try uninstalling the Omen Command Center and then download the latest version from Microsoft Store: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab

Keep me posted 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.