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- Re: OMEN Command Center is not working on my OMEN 17-AN020NM
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07-30-2018 06:30 AM
I just bought new omen laptop 3 days ago and wanted to try out omen command centre so i could set up the P1 P2 P3... buttons for use in game but the application shows only the GAME STREAM tab. In settings of command center says that there is no omen devicesaviable to connect
i have deleted the app and reinstalled it several times now. Havent found any of the forums that would describeand solve my problem either.
Solved! Go to Solution.
Accepted Solutions
07-31-2018 03:47 PM
It is great to have you back and your patience is greatly appreciated.
I recommend you uninstall HP command center from the computer and then download and install it from the below link and check whether the issue is resolved.
https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84071.exe
Once the software is installed follow the steps in the below link to configure the keyboard keys.
https://support.hp.com/in-en/document/c04492013
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
07-31-2018 09:25 AM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the command center from Windows store and check whether it resolves the issue.
Here is how it is done.
- Click the Windows Store icon in the system tray.
- Search for OMEN Command Center.
- Click Update. Wait while the program downloads and installs.
- Click Play.
OMEN Command Center opens.
If you continue to face the issue, I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c05387497
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
07-31-2018 09:47 AM
i dont have option to update occ and heres how it looks in store and in occ
and i just downloaded it fresh so it must have been updated, isn't it?
do i need to have anything else installed ? i have installed HP support assistant and i have updated everything i could yesterday, before i installed windows on computer i have deleted all partitions and one of them was named something with HP in it. Was that a mistake?
I really dont know what else to do...
07-31-2018 09:48 AM
i dont have option to update occ and heres how it looks in store and in occ
and i just downloaded it fresh so it must have been updated, isn't it?
do i need to have anything else installed ? i have installed HP support assistant and i have updated everything i could yesterday, before i installed windows on computer i have deleted all partitions and one of them was named something with HP in it. Was that a mistake?
I really dont know what else to do...
07-31-2018 03:47 PM
It is great to have you back and your patience is greatly appreciated.
I recommend you uninstall HP command center from the computer and then download and install it from the below link and check whether the issue is resolved.
https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84071.exe
Once the software is installed follow the steps in the below link to configure the keyboard keys.
https://support.hp.com/in-en/document/c04492013
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
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