• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-18-2022 01:43 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0021nl
Operating System: Microsoft Windows 10 (64-bit)

Hello. 
Since i first bought this laptop, i tried to use the pre-installated app OMEN Gaming Hub but it doesn't work. I tried the solution writtenin in this previus asked question but it didn't work. 
My problem is that when i load up the application, it says that needs to be updated but when i do the automatic ones, it fails every time so the application brings me to the Microsoft Store where i can update the Gaming Hub from there. When i start the update, the first time fails and when i retry it, it stops at about 3/4 and never finish. I can't even unistall the Gaming Hub because it's pre-installated so i don't know what to do.

Category:
1 REPLY 1

‎10-22-2022 08:28 PM

HP Recommended

 

Hi, Please follow Turn on automatic app updates to make sure App updates option is enabled:

SYLee1071_0-1666492090307.png

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.