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OMEN by HP 16.1 inch Gaming Laptop PC 16-wf1000 (8X3Y9AV)

The sound of  laptop is working fine except I edit video clips in Premiere Pro,  the sound crackle for 3 seconds and return to normal whenever I play any section along the time bar. It is a very big problem to my daily tasks.

 

I made reference to past posts and I have tried un-install the driver in Device Manager and download the Realtek High-Definition (HD) Audio Driver in HP download site, the device manager said the best driver for your device already installed. Whatelse can I do to fix the problem?

 

Thanks.

1 ACCEPTED SOLUTION

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See if this solution works

https://community.adobe.com/t5/premiere-pro-discussions/audio-pops-and-crackles-on-premiere-pro-time...

 

let us know if it helps


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HP Recommended

See if this solution works

https://community.adobe.com/t5/premiere-pro-discussions/audio-pops-and-crackles-on-premiere-pro-time...

 

let us know if it helps


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thank you so much BeemerBiker, resolved, I found out it is not a problem about my Omen and you helped me to resolve it. The PremierePro > Preference> Audio Hardware > Latency setting was the root cause,  I tried all the options of Latency and the best one was 100 for my computer. Further, setting the Default Input to "No Input" will completely remove the bug as long as I do not record Audio within Pr.

 

My sincere gratitude again, you saved my weekend. Adobe should also thank this forum.

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