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Sashas25
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Solved!

OMEN Laptop - 17-cb1004ur

‎12-09-2020 09:30 AM - edited ‎12-09-2020 09:31 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

After purchasing this laptop, can I open the back cover to install an ssd drive without losing my warranty ??

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Paul_Tikkanen
Level 21
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‎12-09-2020 09:40 AM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide OMEN by HP 17 Laptop PC

 

Chapter 5 indicates that installing a SSD or installing memory is a customer-authorized procedure.

 

I would imagine that you will not void the warranty unless you break something during the process of installing a SSD.

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Paul_Tikkanen
Level 21
Level 21
141,434 64,998 22,073 33,994
Message 2 of 4
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‎12-09-2020 09:40 AM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide OMEN by HP 17 Laptop PC

 

Chapter 5 indicates that installing a SSD or installing memory is a customer-authorized procedure.

 

I would imagine that you will not void the warranty unless you break something during the process of installing a SSD.

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Sashas25
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‎12-09-2020 10:50 AM

HP Recommended

thanks for the answer

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Paul_Tikkanen
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141,434 64,998 22,073 33,994
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‎12-09-2020 10:53 AM

HP Recommended

You're very welcome.

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