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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

Dear Community, 

 

Hope this message finds you in good health.

 

I am looking for a replacement battery for my 5 year old OMEN Laptop15-en0037AX. I ordered one(expensive) through the support, however, the HP partner supporting HP for such hardware replacement services  have notified me that they do not have the part available and don't know when it will be available. Considering my situation(quite precarious), I'd appreciate if you could help advise and find me a good "aftermarket" replacement battery compatible with my gaming laptop.

 

Also, would it be wise to install an  "aftermarket" battery for an old laptop? I see a lot of cheap options on Amazon, however, I'm not sure if they are compatible and how they hold up compared to a proper replacement(which again I feel is very expensive).

 

Many thanks for your support.

 

Regards.

SDK 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Given the fact that HP does not sell the battery you need and you can't find an original one anywhere else, I don't see that you have any other option but to buy an aftermarket battery.

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L84392-006
Battery 6C 70Wh 3.07Ah LI SD0

 

The only suggestion I can offer would be to do a search by the HP L84392-006 battery part number on Amazon, and find a compatible aftermarket battery that references the HP part number.

 

I recommend you find one that offers a 1 year warranty.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

e9513e.pdf

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Given the fact that HP does not sell the battery you need and you can't find an original one anywhere else, I don't see that you have any other option but to buy an aftermarket battery.

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L84392-006
Battery 6C 70Wh 3.07Ah LI SD0

 

The only suggestion I can offer would be to do a search by the HP L84392-006 battery part number on Amazon, and find a compatible aftermarket battery that references the HP part number.

 

I recommend you find one that offers a 1 year warranty.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

e9513e.pdf

 

HP Recommended

Many thanks 🙏

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.