Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

OMEN by HP 15-dc0001la keyboard backlighting problem

HP Recommended
OMEN by Hp Laptop 15-dc0001la
Microsoft Windows 10 (64-bit)

I recently acquired a hp omen 15-dc0001la . When I switched it on for the first time today, after transferring files from a USB drive yesterday, only the power button's backlight was on. The keyboard's backlight did not turn on. I tried the common troubleshooting options to switch on the backlighting:pressing Fn+F5,Fn+F9,Fn+F11,but the lighting never turned on. I also tried pressing F5,F9 and F11 but still nothing. I checked my Omen Command Centre for the lighting option but it doesn't have one. I confirmed in the 'Omen command centre feature' table that my model doesn't have that option. How can I get the backlighting back on?

Level 5
274 274 20 18
Message 2 of 2
Flag Post
HP Recommended

It should be F4 to turn on the backlight, you can try it.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation