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Tajo87 Tutor
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

Hi, can someone clearly answer if new OMEN Laptop with RTX 2060 has G-Sync or not?  I saw  lot of topics, but didn't see any evidence.

Thank you 

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Message 2 of 11
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

Yes it has G Sync. It is advertised as having that as a feature.

Attatched is the PDF showing it does.

 

 

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Tajo87 Tutor
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

That's pretty cute, but in real it doesn't exist 

Screenshot (1).png

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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

It wasnt meant to be cute. You asked a question and I answered with what I found. 

 

If you're having issues, contact HP Support directly under a warranty issue...

Contact HP Worldwide | HP® Official Site

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Tajo87 Tutor
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

Sorry, it wasn't meant to be disrepectful ,  but I'm just tired to getting  bunch of useless information, but nobody can give me rellevant information how to fix it..

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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

There have been a couple of users with this same issue. The advertisements and manual all show that it should work.

 

I have talked with others who have no problems. So there would seem to be some strange glitch or possibly a fault with some of the 144Hz panels perhaps? No driver update seems to fix it.

 

The only thing I can offer is to contact HP Support directly and make an issue of it. They need to look into this and see if there needs to be repairs/replacements made or if its a software issue.

You will have to use the link and follow the prompts to create a warranty issue.

 

If it does not work, let me know.  Contact HP Worldwide | HP® Official Site 

 

 

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Tajo87 Tutor
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

Screenshot (6)_LI.jpg

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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

I have talked to someone recently who has that panel and they claimed they could access GSync settings in the control panel.

 

Edit: Ill ask my Admins if this can be escalated to an agent on the inside for better clarification.

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Tajo87 Tutor
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

I don't know how it's even possible that someone have  G-Sync someone not... 

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CptZaku Top Student
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OMEN by HP 15-dc1005na Gaming Laptop - NVIDIA® GeForce® RTX 2060

So, from what I have come across it seems the rtx 2060 models only support 4kUHD G-SYNC. Only the 2070 models offer 144hz G-SYNC or 4k G-SYNC. Here is a screenshot of the maintenance guide with product descriptions. It really sucks, I was looking to get the 2060, 144hz model if it came with G-SYNC.

Screenshot_20190411-214348.png

 

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