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- OMEN by HP 15-dc1006ne Running very slow

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12-08-2019 01:06 PM - edited 12-08-2019 01:13 PM
I have OMEN by HP 15-dc1006ne and its running very slow,
this issue happened while I was playing a game and suddenly my pc froze, I pressed and hold the power button to restart the pc and it started to running really slow, I used to get 250 fps and now I'm only getting 2-3 fps!
I tried to launch OMEN command center and It didn't work so I re-install it and still not working...
one thing I noticed also is when I click on the Start menu > power there is no Sleep option only Restart and Shut down
12-11-2019 08:18 AM
@Slapnuts Welcome to HP Community!
I understand that your HP laptop is running very slow performance.
The FPS drop issue happening with all games or particular games.
I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out:
Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.
To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.
By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.
If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.
For the sleep option missing, please follow the below steps:
- Right-click Start
- Select Power Options
- Select Choose what the Power buttons do
- Click Change settings that are currently unavailable
- Go to Shutdown settings
- Find Sleep and tick the box to Show in Power menu
- Click Save changes
- Restart your computer and check if sleep option is restore
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".
Good luck.